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SHIPPING AND DELIVERY

Your items will be professionally packed to ensure their safe delivery. Most orders are dispatched the next working day after cleared payment being received.

Your parcel will be delivered within 3-5 working days to the address provided on the order form. We use a specially contracted courier and guarantee the safe delivery of your items.

 

Delivery charge to MAINLAND UK addresses:

*for small orders up to £10 we use ROYAL MAIL charging £2.99.

*for orders between £10 and £70 we use courier and charge £5.99.

*for orders over £70 free delivery to mainland Uk adresses.

All charges include packing costs.

Please contact us for delivery costs to the postal areas listed below:

Post code:IV,KW,PA,PH,ZE,PO,IM,and N/S,Ireland,islands and highlands.

 

Returns

We offer a 14 days returns policy on items not required. We can only accept goods back that are complete, unused and new condition. Goods must be  returned in the original box, complete with packing and accessories.

After 14 days we will assume that item is satisfactory and any requests for returns or exchanges will not be accepted. The bayer is responsible for all return postage and packing changes at their expense.

The return will be applied to the card used to pay for the order. Please allow up to 7 days for the credit to appear on your account. We will not refund any carriage charges paid or return carriage charges.

 

In the unlikely event that goods are lost or damaged in transport, you must notify us within 24 hours of delivery by e-mail or telephone. We may ask you to provide details of the fault or damage to allow an assessment of the best way to deal with the problem.